Typical Terms and Conditions


AIRLINE TICKETS/CODE SHARE FLIGHTS : Airlines now require that we provide electronic tickets (a.k.a. "e-tickets") in place of paper tickets. At check-in, please provide your passport and flight itinerary, which was included with your final documents, to the agent. The agent will then check you in for your flight, check your luggage, and provide you with a boarding pass for your flights. In the very rare occurrence where an e-ticket cannot be issued, you will receive paper tickets. Please note that paper tickets must be presented in order to check in, and board the plane.

Many airlines participate in agreements/alliances with other airlines which permit passengers to travel from one point to another using more than one carrier. While your ticket may indicate that you are flying with one carrier (ex: Air France), you may find that you are actually seated in a plane belonging to another carrier (ex: Delta). Please review your airline itinerary carefully to determine which airline you should go to for check-in; if your flight is operated by a carrier other than the primary airline indicated on the itinerary, your itinerary will state "Flight Operated by (Airline)." You should check-in for your flight with the agent the plane is "operated by." If you have any concerns regarding which airline to check-in with, you may contact the airline directly or Unitours, inc, prior to your day of departure.

AIR TRANSPORTATION : International flight reservations for the group are made on scheduled IATA carriers. Tickets must be issued between 45 -31 days prior to departure, depending on carrier requirements. Any change in return flight, after ticket is issued, carries a mandatory fee for re-issuing of $200, plus any air differential cost if allowed by carrier. Non-recoverable airline penalties of up to $200 may be assessed for cancellations received within 90 days of departure.ONCE TICKET IS ISSUED, AIRLINE REGULATIONS STIPULATE NO REFUND.

BANK FEES : A fee of $50 will be charged for any check that is returned to us for insufficient or unavailable funds

DEPOSITS AND CANCELLATIONS : A deposit of $500 is required to secure reservations. Any balance is to be paid in full no later than 60 days before departure of the pilgrimage. Final payments received by Unitours after 45 days before departure must include a $25 late payment fee. (This does not apply for new reservations made within 45 days of departure.) Reservations made within 60 days of departure must include full payment. Amex, Discover, Visa and MasterCard are accepted with signed reservation form. Final payments will be applied to same credit card on final payment due date including Travel Insurance. Cancellations made from time of reservation to within 61 days prior to departure incur a $400 administration fee (charged to deposit) plus any air penalties noted above. In the event of a cancellation from 60 to 31 days prior to departure, a $400 administration fee plus up to 50% of the land cost, plus any air penalties noted above. No refund for cancellations received within 30 days of departure. All cancellation and refund claims must be in writing to Unitours, Inc.

DEVIATIONS : : A service charge of $50 per person will be applied for any deviations to a pilgrimage, (if possible), PLUS any additional air or land charges incurred.

DOMESTIC AIRFARE : If you need additional flight(s) to the originating city of your pilgrimage, Unitours strongly recommends purchasing tickets that can be changed for low fee and penalty as international flight schedules are subject to change. Unitours may be able to assist with economical add on airfares. Call our domestic Air Department for specifics on your departure and home city. (800-777-7432)

HOTEL ACCOMMODATIONS : Unitours reserves selected hotels based on twin occupancy with private bath. A single room may be requested at additional single supplement charge. All singles are subject to availability. If you do not have a roommate and Unitours, Inc. is unable to arrange one, you will be billed for the single room supplement.

LAND ARRANGEMENTS : Unitours reserves the right to change the itinerary due to unforeseen circumstances or emergencies.

LAND ONLY PASSENGERS : Land Only packages exclude all group airfare. This means flights booked within the group itinerary also. All airline tickets will be your responsibility to book independently. A passenger choosing the Land Only portion of the package must notify Unitours, Inc. in writing at least 100 days prior to departure or an air seat penalty fee will be assessed. Please be advised if you opt for the Land Only package or are deviating from the group itinerary, you will be responsible for your own roundtrip transfers to and from the airport. However, if you arrive at the same time or earlier than your group, you are welcome to join the group on the coach bus. It is recommended you purchase your air transportation only after you have been notified the group has materialized. If you purchase your own air transportation and the group does not materialize, Unitours will not be held responsible for the cost of your airfare or other arrangements booked independently.

MEALS : Breakfasts and dinners are provided daily except where noted in the itinerary. An extra charge will be made when coffee, tea or other beverages are not included in the menu of the day with the dinner meal.

NOT INCLUDED : Expenses and items not specifically mentioned in this brochure are NOT covered, including but not limited to: passport and visa fees, meals not listed and items of a personal nature such as laundry, wines, liquors, mineral waters, after dinner coffee or tea, sightseeing or services other than those specifically mentioned, tips , taxes, excess baggage and insurance, etc.

PASSPORT AND VISA REQUIREMENTS : At the time of publishing, U.S. citizens holding valid passports do not require visas or immunization for the country or countries being visited. Citizens of countries other than U.S. MUST contact the consulate of the country or countries being visited to determine visa requirements.

SEATING ASSIGNMENT : Unitours will make every effort to accommodate your preferences, however, we cannot guarantee. Bulkhead and Exit Row seating can never be requested prior to the day of departure and is assigned by the airline. A guarantee of a specific seat may incur fees at the discretion of the airline, availability, and subject to aircraft/seat map changes.

Upgrades to premium economy, business class, or first class may be requested at time of registration, subject to availability, for an additional cost. Some carriers now offer extra comfort seating at an additional cost. If you wish to request a comfort seat you may do so after tickets are issued, approximately 30 days prior to departure.

Group reservations may not be accessible online for advance check-in/boarding passes/seat assignments as Airline guidelines vary.

TIPS AND TAXES : Tips and taxes normally appearing on hotel and restaurant bills as "service" are included, as are all government and local taxes on hotels and meals, porterage of one suitcase per person, housekeeping, reception and dining room staffs. Airport departure taxes are not included.

TOTAL TOUR PRICE : The tour prices are based on air fare, land rates and rates of exchange in effect at the time of arrangements. All rates are subject to change without prior notice. As all services are contracted and prepaid on a group basis, no refunds can be granted for any accommodations, services or events which are not used. If you deviate from the pilgrimage, no consideration can be given to a refund for unused services. Should the rates go up or down prior to departure, an adjustment will be made. This pilgrimage is subject to a minimum number of pilgrims. Should fewer than the stated minimum in the host proposal participate, a price adjustment may be necessary to avoid cancellation.

TRANSFERS : Our programs include group round-trip transfers. As stated above, a Land Only Package does not entitle you to the transfer.You will also be responsible for any possible expenses incurred due to flight delay or cancellation.

TRAVEL INSURANCE : : It is strongly recommended that you purchase insurance, as Unitours, inc. is not responsible for non-refundable payments, damaged luggage or trip interruption. We do offer an optional Passenger Travel Protection Plan with benefits and services to help ensure your well-being while traveling worldwide. The plan payments are based on total package price, including taxes, fuel surcharges, single supplements, and deviation fees. The plan cost for total package prices from $1 to $1500.00 cost $99; $1501.00 to $2500.00 cost $149; $2501.00 to $3500.0$1.00 to $1500.00 cost $103.00; $1501.00 to $2500.00 cost $154.00; $2501.00 to $3500.00 cost $195.00; $3501.00 to $4500.00 cost $206.00; $4501.00 to $5500.00 cost $245.00; $5501-$6500 cost $390.00 (per person).0 cost $189; $3501.00 to $4500.00 cost $199; $4501.00 to $5500.00 cost $237; $5501-$6500 cost $378 (per person).

If you purchase insurance at time of deposit, or within 14 days from the date of the Unitours inc. “Tour Deposit Acknowledgement Letter,” you will be covered for pre-existing conditions.

Click here for insurance details

Please note: Insurance payments CANNOT be accepted after final payment has been made.

TRAVEL DOCUMENTS : Passengers must have a valid passport. U.S. Passports must be valid for at least six (6) months beyond the intended re-entry date. Special entry requirements for non-U.S. citizens may also apply. Please consult the appropriate Consulate for current requirements. We will be happy to help supply you with required information to obtain your visa. It is solely the passenger’s responsibility to ensure that all documents needed are completed and current. Unitours Inc will not be held responsible for lack of current and valid entry documents.

RESPONSIBILITIES : Unitours, Inc., and their representatives act only as agents for the tour members in making arrangements for hotels, transportation, sightseeing, restaurants or any other services in connection with the itinerary. They will exercise reasonable care in making such arrangements, however, they do not assume any liability whatsoever, for any injury, damage, loss, accident or delay to person or property because of any acts of war or terrorism, any act of default of any hotel, carrier, restaurant, company or person rendering any of the services included in the tours. The tickets, coupons, tariffs, rules or contracts currently in use by any carrier, hotel, restaurant or other contractor rendering services shall constitute the sole contract between such contractor and the tour member. Unitours Inc., or the organizer, accept no responsibility for any damage or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather, or any other cause beyond their personal control. No carrier shall be responsible for any act, omission or event during the time passengers are not on board its own conveyance. The right is reserved to cancel or change itineraries or substitute services without notice and to decline to accept or retain any passenger at any time. In view of statutory or contractual limitations that may apply to personal injury or property damage losses the purchase of accident and baggage insurance is strongly recommended.

Final Terms for your pilgrimage will be on your reservation form and is available upon request.

Unitours, Inc. does not sell or divulge the names, addresses or any other personal information gathered by this website to any third party or company.